Privacy Policy

We are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Karak Bitnex website (the “Website”)

We uphold these principles:

• For transparency on how we collect and process your personal information:

We want you to make informed choices about the use and processing of your personal data. That’s why we created our website. To support this, we use various methods and procedures to provide you with relevant information about how personal data is used.

If we determine you require specific details, we will provide the information at the appropriate date and time.

We are pleased to answer your questions and provide any clarifications regarding legal restrictions. You can reach us via email at the following address: info@karak-bitnex.com

• Personal data will be used solely for the purposes outlined in this policy.

We may process Personal Data for a range of purposes, including providing our website and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; supporting maintenance and delivery of the Services; complying with legal and regulatory obligations; and carrying out administrative and business operations to enable the provision and use of the Services

We also process personal data to better understand your preferences and needs.

• Access essential tools to safeguard your rights regarding personal data:

To protect your rights, we offer comprehensive resources. Contact us at any time to request access to your personal data. We can update or delete it, limit its use for specific or general purposes, and transfer the information to you or a third party. We will accommodate your requests

• Protect your personal information

While we cannot guarantee complete security of your personal data, we assure you that we will continue to implement a range of measures and safeguards to help keep it protected

We maintain a comprehensive privacy and security policy.

1. What is the scope?

This policy explains what personal data the company collects from individuals, how it is processed, shared with third parties, and protected, along with other relevant information.

This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or can access.

The Policy defines “processing” as any activity that involves the use or collection of personal data. It includes the management, organisation, and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly collect information from individuals under 18, nor do we allow them to use our services. If we learn that such information has been collected, we will delete it as quickly as possible.

2. What personal information do we retain about you?

When you use our services or channels, or visit our website, we collect personal information. At times, we may ask you to provide certain details directly. In other instances, we obtain personal information by analysing how you use our services and channels, or from our third-party partners

3. You are not required to disclose personal information to the company, and the consequences

However, you are not required to provide us with any personal data. In certain cases, though, choosing not to do so may affect your ability to use specific features. This could prevent us from providing services or limit users' access to the website.

4. What types of personal data do we collect? When you visit our website, we may collect the following personal data:

This includes details about your online activity logs, traffic data (including IP address and the date and time of access), the language you use, software crash logs, the type of browser, and information about the device you use. The information collected does not constitute personal data and cannot be used to identify you

Personal Data We Receive From You: Any personal information you voluntarily provide to Us when you access a third-party online trading platform through Us

Personal information you submit directly to third-party platforms to facilitate trade: this may include your full name, postal address, phone number, and email address.

5. The legal bases and purposes for processing personal data

The company processes your personal data for the purposes described in this section, in accordance with the applicable legal basis.

The company cannot process your personal data without a lawful basis. The legal grounds on which the company may rely to process your personal data are:

• You have consented to the processing of your personal data for one or more purposes, including when you submit personal information via the website so we can transfer it to a third-party trading platform
• The company or a third party may need to process data to pursue their legitimate interests. For example, this may include enhancing our services or defending legal claims.
• Processing is required to meet a legal obligation.

Please email us for more information about the processing required to safeguard legitimate interests.

Below is a list of the reasons and legal bases on which we may use the personal data you provide to us

6. Sharing of Personal Information with Third Parties

The company may also share personal data with third-party service providers, such as hosting and storage providers, IP address and geolocation services, and user experience analytics.

You may also ask us to share certain personal information about you with third-party trading platforms. In such cases, we will share the personal data you provide with those platforms. Their privacy policies govern how your information is used. Your personal information may be shared with multiple trading platforms

The Company may share personal data with its affiliates and business partners that provide resources to help enhance and improve the products and services it offers to customers.

When necessary to protect third-party rights or the Company’s assets, personal data may be disclosed to regulatory bodies, local authorities, or other competent authorities

We may also share your personal data with potential investors, buyers, or lenders to the company or any other group company if such a transaction occurs (including the transfer or sale of assets of the company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business in the group

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers on our website or analytics firms. These companies may also use cookies or other technologies.

Cookies are small text files stored on your device when you visit or use this website. They collect information about your preferences and browsing behaviour to improve your experience, remember your settings, and tailor the products and services you see. We also use cookies for statistics and analytics

Some of the cookies we use are session cookies. These are temporarily stored on your device and last only for a short period, typically until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set duration after you close your browser. They help the website recognise you as a returning visitor and make it easier for you to come back to the website

Types of biscuits:

We may use them for their intended purpose

Cookies have been blocked or removed

To block or delete cookies, adjust your browser settings. The links below offer instructions for several popular browsers

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all website functions and features may not behave as expected if this occurs

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as needed to fulfil the purposes set out in this policy, or longer where allowed by applicable laws, regulations, policies, and orders

We will share your information with third-party trading platforms for an initial period of 12 months. If you consent to this arrangement, we will continue sharing your data for a further 12 months

We routinely assess the Personal Data we retain to confirm it is no longer required.

9. Transfer of personal data to a third country or an international organisation

Your personal information may be transferred to other countries (i.e., to a third country—one other than your country of residence) or to international organisations or jurisdictions. The company takes all necessary measures to protect the personal data you provide and ensures that data subjects can exercise their rights and access effective legal remedies

These protections and safeguards apply to all residents of the EEA (European Economic Area)

• Transfer to a third country or international organization that the European Commission has determined offers an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is conducted under a legally binding and enforceable agreement between public entities or authorities, in accordance with Article 46(2)(a).
• The transfer was undertaken in accordance with the European Commission’s Standard Contractual Clauses under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en

The Company can provide details of the security measures it uses to safeguard your personal data when transferred to third countries or international organisations. Please email us at info@wealthwaydigital.uk

10. Security of Your Personal Data

We have adopted appropriate organizational and technical safeguards to protect personal data. These measures help prevent accidental or unlawful destruction, loss, or alteration of personal data

We cannot ensure or warrant that your personal data will remain completely secure and error-free. We are likewise not liable for any intangible, incidental, special, or consequential losses or damages that may result from the use or disclosure of personal data. This includes, without limitation, any disclosure of personal data arising from transmission errors, unauthorised access by a third party, system failures, or any other circumstances beyond our control

If we are legally required or compelled to comply with requirements beyond our control, we may need to disclose your personal data to third parties, such as government authorities. In these circumstances, we cannot guarantee the protection of your personal data by those third parties

Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any personal data you send to us over the internet

11. Links to Third-Party Websites

Links to third-party websites and applications are available on this site. These sites and apps are not monitored by the company. We do not assume responsibility for the collection or processing of personal data by these websites or apps. This Policy does not govern activities conducted on such sites or apps.

When visiting third-party websites or apps, we recommend reviewing their privacy policies before choosing to access or use their services. We also advise caution before sharing any personal data with them

12. Updates to this Policy

This Policy may be updated at any time. If changes occur, we will update the policy on our website to inform you. For any material changes, we will make reasonable efforts to notify you through appropriate channels and will also publish a notice on our website. Unless stated otherwise, amendments take effect upon publication of the updated policy

13. Your rights concerning your personal data

You have the right to ask us to verify the accuracy of the personal data we collect about you, correct any inaccuracies, and delete any personal data we do not need. You may also restrict certain types of processing of your personal information

If you reside in Zimbabwe, please visit this page:

You have the following rights related to the personal data you provide. To exercise these rights, please send an email to the address below.

Access rights

The Company may verify whether the personal data processed about you is accurate. If so, you may access your personal data

The Company can provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be made available electronically upon your request

Your right to access personal data must not infringe the rights or freedoms of others. If a request would adversely affect another person's rights or freedoms, the company may decline to comply or limit the extent of its response.

Right to rectification

The Company may correct inaccurate personal data, and you have the right to request rectification of any incomplete personal data about you, taking into account the purpose of processing

Right to Deletion

The following grounds apply: (a) personal data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) the personal data has been processed unlawfully; or (f) the data must be deleted to comply with the company’s legal obligations

This right does not apply if processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict the processing of your personal data

If you request that we restrict the processing of your personal data, we may retain it only with your consent, to establish, exercise, or defend legal rights, to protect another person's rights, or for reasons of significant public interest within the European Union or a member state

Right to Data Portability

If processing is performed by an automated system and is based on your consent or a contract you are party to, you have the legal right to access the personal data you provided to the company

You have the right to request the direct transfer of your personal data from the company to another controller, where technically feasible. Exercising your right to data portability does not change your rights under the right to erasure. Your data transfer right must not infringe the rights or freedoms of others

Right to object

You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by the company or a third party. This includes any profiling carried out solely on that basis. If we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue processing; otherwise, we will stop

With respect to direct marketing, you have the right to object at any time to the processing of your personal data

Right to withhold approval

You are free to withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing that was carried out by us before your withdrawal of consent.

You have the right to lodge a complaint with the relevant authority.

You have the right to file a complaint with a supervisory authority designated by any Member State that protects individuals' fundamental rights with respect to the processing of personal data within the European Union

Regulations of the European Union and its Member States may limit your rights regarding your personal data, as described in Section 13.

We will provide the requested information, in line with your rights under Section 13 of this Agreement, within one month of receiving your request. If necessary, this period may be extended to up to two months, depending on the nature of the request and the number of requests. Within one month of receipt, we will inform you of any extension and the reasons for it.

As long as it does not conflict with the provisions of Section 13 of the law, the information you request pursuant to your rights under Section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the requested action. We may also decline to act

If we have any uncertainty about the identity of the person who submitted your request, the company may request additional information.